Shade Tree

Elegant Shade Systems for Residential & Commercial outdoor living

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Warranty

ShadeTree® Canopy System Products

What/Who Is Covered and for How Long
ShadeTree® Systems, LLC (STS) warrants to the original property owner/purchaser that its ShadeTree Canopy System products, when subject to normal and proper use, will be free from the manufacturing defects enumerated below. Should any enumerated defect occur during the specified time period following installation, STS will repair the defective ShadeTree System product or provide replacement material, at its option. STS also reserves the right to refund to the original owner the amount paid by the original owner for the defective ShadeTree System product (but not including the cost of labor related to its initial installation).

STS shall in no event be liable for labor charges or other expenses whatsoever in connection with removal or installation of either the original or replacement product. In the event of repair or replacement under the terms of this warranty, the original warranty shall apply to the replacement or repaired ShadeTree System component and will extend for the balance of the warranty period in effect at the time the component proved defective.

ShadeTree® Canopy System components carry the following warranties:

Canopy Fabric:
All fabrics are warranted by ShadeTree® for five years following installation against fading, rotting and mildew.
Posts, Aluminum and Vinyl Tracks:
All posts and overhead tracks are warranted for ten years following installation against breakage.

System Hardware:
All connectors and other hardware are warranted to remain operable for five years following installation.

Limitations

This warranty does not provide protection against any failure, defect or damage caused by situations and events beyond normal exposure conditions, including, but not limited to:

* misuse, abuse, neglect or improper handling or storage;
* improper installation or installation not in strict adherence to STS’s written instructions;
* use of accessories which do not properly receive and/or secure ShadeTree® Canopy System products;
* impact of foreign objects, fire, earthquake, flood, high winds, lightning, hail, hurricane, tornado or other casualty or act of God;
* movement, distortion, collapse or settling of the ground or structure on which the ShadeTree® Canopy System product is installed;
* any other cause not involving enumerated manufacturing defects in the Canopy System product supplied by STS;

Transferability

This warranty is not transferable.

Other Conditions

This warranty replaces all other oral or written warranties, liabilities or obligation of STS, pertinent state law shall control for what period of time following the sale a property owner/consumer may seek a remedy under the implied warranty of merchantability or of fitness for a particular purpose. In no event shall STS be liable for consequential or incidental damages of any kind resulting from the breach of this warranty. No field representative of STS or any distributor or dealer is authorized to make any change or modification to this warranty. Some states do not allow limitations on, or the exclusion of, incidental or consequential damages, so the above exclusions may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.

What the consumer must do:

The property owner/consumer must keep the original invoice as proof of date of purchase and installation, in case a warranty claim is made.

Notify STS in writing of any manufacturing defect promptly following its discovery and provide proof of the date of purchase and installation, as well as proof of property ownership. All notifications should be sent to:

ShadeTree® Systems, LLC
6317 Busch Blvd.
Columbus, OH 43229
Attn: Warranty Service Department

The property owner/consumer may be required to submit a sample of the defective material to STS for analysis. STS will then investigate the claim and examine the material claimed to be defective. If a defect covered by this warranty is confirmed, STS, within a reasonable amount of time after the inspection, will repair or provide replacement material, or refund the amount paid by the original owner for the defective product per the terms of this warranty.

This warranty is effective for products purchased after October 15, 2001.

Discount Fence Supply, Inc
10050 Wellman Road
Streetsboro OH 44241
Phone: (800) 878-7829
Fax: (330) 626-5635

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